Good Citizen FAQ


Frequently Asked Questions

When will I get my order?

We roast Monday - Friday and ship orders out on Wednesdays and Fridays. If you order on Sundays by 4 we will ship your order on Wednesday. If you order on Wednesday by 4 we’ll ship your order on Friday.

Are your bags compostable?

Yes! Our bags are made of paper and a compostable PLA plastic made from corn.  The only parts that are not quickly compostable are the tin tie that holds the bag closed and the plastic one-way valve.  Everything else should decompose very quickly, even just in a normal outdoor landfill.  Conventional coffee bags have layers of aluminum sandwiched between non-compostable layers of plastic.  Those bags last quite a long time and there isn't really any way to recycle them because the plastic and metal are melted together.

How do I become a wholesale partner?

We would love to work with you! Send an email to to start the conversation or fill out this form to share more info.

Is there an order minimum?

Nope! But you do get free shipping on orders over $50 or if you have a coffee subscription!

Can you grind my coffee order?

Absolutely! Just choose GROUND as an option when you add your coffee to your cart!

Can I edit/add to my order once it has already been placed?

The short answer is yes, but we have to do some fancy footwork to make it happen. Email us at with your order number and we’ll be able to help you out.

What if I need my order faster/sooner?

There are lots of shipping options to choose from when you go to check out. If you don’t see the option that works best for you just email us at with your order number and we’ll be able to help you out!

What will shipping cost?

Shipping is based on weight. It’s usually about 10% of your total order cost. When you go to check out it will calculate the cost based on your shipment address. If your order totals $50 or more you’re eligible for free shipping. If you choose a coffee subscription you’re also eligible for free shipping.

Can I pick up my order?

Sure! Choose Local Pickup as your shipping option at checkout. You’ll get an order notification when it’s ready. Usually in person pick ups are from 3-5 PM on Wednesdays or Fridays.